The startup behind ChatGPT, OpenAI said it is developing an upgrade to its viral chatbot that users can customise, as it works to address concerns about bias in artificial intelligence. OpenAI said it has work to mitigate political and other biases but also wanted to accommodate more diverse views.
OpenAI Said :
“This will mean allowing system outputs that other people (ourselves included) may strongly disagree with,”
“always be some bounds on system behavior.”
ChatGPT, release in November 2022, has spark frenzied interest in the technology behind it call as generative AI, which is use to produce answers mimicking human speech that have dazzle people.
This news from the startup comes the same week that some media outlets have point out that answers from Microsoft’s new Bing search engine, power by OpenAI, are potentially dangerous and that the technology may not be ready for prime time.
How technology companies set guardrails for this nascent technology is a key focus area for companies in the generative AI space with which they’re still wrestling.
Microsoft said that user feedback was helping it improve Bing before a wider rollout, learning for instance that its AI chatbot can be “provoked” to give responses it did not intend.
OpenAI said in the blog post that ChatGPT’s answers are first train on large text datasets available on the Internet.
As a second step, humans review a smaller dataset, and are given guidelines for what to do in different situations.
In the case that a user requests content that is adult, violent, or contains hate speech, the human reviewer should direct ChatGPT to answer with something like “I can’t answer that.”
If ask about a controversial topic, the reviewers should allow ChatGPT to answer the question, but offer to describe viewpoints of people and movements, instead of trying to “take the correct viewpoint on these complex topics,” OpenAI explain in an excerpt of its guidelines for the software.
