Embarking on a journey often comes with unforeseen twists, and when plans change, canceling a train ticket becomes a necessity. In the era of digital convenience, the IRCTC app and website offer a streamline solution for managing your bookings.
This guide aims to simplify the process, guiding you through the steps to cancel your train ticket online effortlessly.
Whether you’re a season traveler or a first-timer, empower yourself with the knowledge to modify your travel plans seamlessly within the digital realm of the IRCTC platform.
Find your PNR (Passenger Name Record) number, which is a 10-digit number uniquely identifying your booking.
You can find it in your ticket confirmation email or SMS.
You will need a register IRCTC account and login credentials.
How to Cancel Train Ticket Online via Website?
- Log in to your IRCTC account: Go to the IRCTC website and enter your Username and Password.
- Navigate to “Booked Ticket History”: Go to “My Account” section and select “Booked Ticket History” from the drop-down menu.
- Locate your booking: Find the booking you wish to cancel and click on the “Cancel Ticket” option.
- Select passengers and confirm: A pop-up window will appear. Select the passengers whose tickets you want to cancel and check the box next to “I have read and understood the cancellation rules and procedure.” Click “Cancel Ticket” again to confirm.
- Verify with OTP: You will receive a One-Time Password (OTP) on your registered mobile number. Enter the OTP in the provide field and click “Submit.”
- Cancellation confirmation: When your request is process, you will receive a confirmation message on your screen and an email notification.
How to Cancel Train Ticket Online via IRCTC App?
- Open the IRCTC app: Launch the IRCTC app on your smartphone and log in using your registered credentials.
- Select “Booked Tickets“: Tap the “Booked Tickets” option on the app’s homepage.
- Find your booking: Locate the booking you want to cancel and choose “Cancel Ticket.“
- Select passengers and confirm: A pop-up window will appear. Select the passengers whose tickets you want to cancel and check the box next to “I have read and understood the cancellation rules and procedure.” Click “Cancel Ticket” again to confirm.
- Verify with OTP: You will receive a One-Time Password (OTP) on your registered mobile number. Enter the OTP in the provide field and click “Submit.”
- Confirmation message: You will receive confirmation messages through the app and email.
NOTES:
- You can cancel your e-ticket only before the chart preparation is done.
- When the chart is prepare, you cannot cancel directly online.
- You need to file a TDR (Ticket Deposit Receipt) through the IRCTC website.
- The cancellation charges and refund amount will depend on the time of cancellation and the type of ticket.
- You can refer to the IRCTC website for details cancellation charges.
- The refund amount will be credit back to the original payment mode use for booking within 7-10 working days.
- Remember to retain your cancellation confirmation message for future reference.
- If you face any difficulties during the cancellation process, you can contact IRCTC customer care for assistance.
