What If your Firestick’s remote control stops working? In some cases, it mean that you can’t turn on your television at all. There are many different method of ways to fix a Firestick remote that’s not working.
How to Fix Amazon Firestick Remote When it won’t Connect?
Batteries
Your Firestick might be small, but it uses power whenever you press a button.
Remove the battery cover on the back of your Firestick remote to remove the batteries and replace them with fresh ones.
Most Firestick remotes take two AAA batteries.
Once you’ve replace the batteries then try using the remote again.
Obstructions
Your Firestick remote might be wireless, but it still needs space to connect with the Firestick.
Make sure that there’s nothing blocking your remote or Firestick, like a game console or books.
Move any nearby devices sending off radio signals, like Wi-Fi routers or even microwaves.
There should be a clear line between your remote and the Firestick.
Unpair and Reconnect the Remote
Your remote’s connection to the Firestick might need a refresh.
Unpairing the remote from your Firestick and re-pairing it might do.
- Use another Firestick remote to wake your Firestick and open the Settings menu.
- If you don’t have another physical remote then you can connect your iPhone or Android device and use that as a virtual remote.
- In the Settings menu, select Controllers & Bluetooth Devices, and then Amazon Fire TV Remotes.
- Scroll down to the remote that’s not working, it’ll probably just be called Amazon Fire TV Remote and press the Menu button and then the Select button.
- Your remote will disappear from the list.
- Scroll down and select Add New Remote.
- Press and hold the Home button on the unpaired remote.
- When the Firestick prompts you, press the Select button on the “old” remote you used to navigate the menus.
- Your Firestick will re-pair with the remote, which will hopefully get it working again.
Reset Remote
You can try resetting the remote.
This method refreshes the connection, but also restarts the remote’s internal software and hardware.
The exact steps it’ll take to reset your remote differ depending on what kind of remote you have, so check out our full guide on how to reset your Firestick remote for more information.
You’ll need to press and hold certain buttons on the remote and unplug the Firestick from its power source.
Reset Firestick
Factory resetting the Firestick will erase all of its data, returning it to the state it was in when you bought it.
That means that you’ll have to redownload your apps and log into your accounts.
You’ll need to have at least one remote that can connect for this, even if it’s just the virtual remote in the Fire TV smartphone app.
- Open the Settings menu on your Firestick.
- Select My Fire TV.
- Scroll down.
- Select Reset to Factory Defaults.
- Confirm your choice.
- Your Firestick will re-pair with the remote, which will hopefully get it working again.
Reset Remote
Resetting the remote not only refreshes the connection, but also restarts the remote’s internal software and hardware.
The exact steps it’ll take to reset your remote differ depending on what kind of remote you have, so check out our full guide on how to reset your Firestick remote for more information.
You’ll need to press and hold certain buttons on the remote and unplug the Firestick from its power source.
Reset Firestick
Factory resetting the Firestick will erase all of its data, returning it to the state it was in when you bought it.
This means that you’ll have to redownload your apps and log into your accounts.
Just note that you’ll need to have at least one remote that can connect for this, even if it’s just the virtual remote in the Fire TV smartphone app.
- Open the Settings menu on your Firestick.
- Select My Fire TV.
- Scroll down.
- Select Reset to Factory Defaults.
- Confirm your choice.
- Give the device a few minutes to reset.
- When done, set it up like new.
Contact Amazon
If you’ve tried all these steps and your Firestick remote still won’t work, the problem probably runs deeper than you can fix.
Then you will have to contact Amazon directly for help.
Amazon’s customer service representatives can help you with nearly any Fire TV issue.
If even they can’t figure out the problem, there’s a chance that they’ll let you send in your Firestick for a replacement.
NOTE : This article is all about on the Amazon Firestick, but these steps should work for any Amazon Fire TV device.
THANK YOU FOR READING.
