India Tourism Development Corporation (ITDC) in collaboration with the Ministry of Tourism, launch Tourism Awareness Programme (T.A.P) for taxi, cab, and coach drivers to offer behavioural & soft skill training.
This programme has launch under the ‘Capacity Building for Service Provider’ (CBSP) Scheme, and was officially launch by Dr. Sambit Patra, Chairman, ITDC), at the majestic Ashok Hotel, New Delhi in the presence of over 200 participants representing the transportation sector.
On the occasion, Dr Patra also released the training manual, jointly with Sh. Piyush Tiwari, Director, Commercial & Marketing, and Sh. Harsh Bhutani, GM, Ashok Institute of Hospitality & Tourism Management (AIHTM).
Dr. Sambit Patra, Chairman, ITDC Said :
Mr. G. Kamala Vardhana Rao, IAS, MD, ITDC Said :
The Tourism Awareness Program being conduct by the Ashok Institute of Hospitality & Tourism Management (AIH&TM), ITDC has curated post identifying the necessity of Soft Skill training of taxi/coach Drivers as they are the first interface for the tourists who arrive at the Airports, Railway stations etc.
The training programme has design very professionally and is flexible in nature, keeping in mind the daily wage/earning pattern of the Drivers.
Spread across 16 hours, it focuses on imparting knowledge about behavioural & soft skills, personal hygiene and grooming, basic acquaintance of foreign languages, first –aid administering etc. enabling the drivers to service the tourists.