In a comprehensive analysis, PwC India’s latest report, ‘Understanding the impact of GenAI on the Indian healthcare ecosystem’, provides an in-depth look at the transformative effects and emerging challenges of generative artificial intelligence (GenAI) within the Indian healthcare sector.
This study highlights the revolutionary potential of GenAI in enhancing patient care, streamlining healthcare operations, advancing medical research and personalising treatment approaches.
The report underscores significant advancements in healthcare delivery, showcasing how GenAI facilitates improved diagnostic accuracy, operational efficiency and patient engagement, ultimately leading to superior health outcomes.
By leveraging technologies such as natural language processing and predictive analytics, GenAI stands at the forefront of a healthcare revolution, offering solutions from real-time clinical decision support to personalised patient interaction and care.
Arnab Basu, Advisory Leader at PwC India, said :
The journey of integrating GenAI into healthcare poses its own set of challenges.
The report addresses critical issues such as data privacy, security and the ethical use of AI, emphasising the need for comprehensive governance frameworks to mitigate risks and ensure responsible deployment of GenAI technologies.
Amidst the rapid adoption of GenAI, PwC India introduces a comprehensive framework tailored for the healthcare sector, aiming to guide organisations through their digital transformation journey.
This framework emphasises the modernisation of data systems, development of scalable AI solutions, and cultivation of a culture that embraces technological advancement while addressing the nuances of healthcare delivery.
Dr Rana Mehta, Healthcare Leader at PwC India, said :
Sayantan Chatterjee, Digital Healthcare Leader at PwC India, said :
PwC’s report is a clarion call for healthcare leaders to strategically adopt GenAI technologies, advocating for a balance approach that promotes innovation while ensuring ethical, secure and equitable healthcare delivery.
It highlights the sector’s vast potential and outlines strategic recommendations to overcome existing barriers, facilitating the smoother integration of GenAI into the healthcare ecosystem.