Indian Railways is reportedly developing an app that will perform many functions, allowing users to access a single app for a variety of services offer by the railways, from booking tickets to checking their PNR status and tracking the progress of a train.
As per a report, this new app will combine the features support on a range of mobile apps, such as IRCTC Rail Connect offer by the railways and allowing the platform to support monetisation in order to increase revenue.
As per reports, the Indian Railways is developing a “super app” that is design to combine services offer by apps like UTS (Unreserved Ticketing System), Rail Madad, and the National Train Enquiry System.
In order to develop the app and operate it for a three-year period, the railways will have to spend Rs. 90 crore, as per the report.
This new super app will be develop by the Centre for Railway Information Systems (CRIS), an autonomous body under the Ministry of Railways.
In addition to offering the functionality of the 3 apps mention above, the super app could also offer services available via other IRCTC apps such as flight ticket booking, in-train food delivery, and ticket purchase management, as per the report.
As all of the apps offer by the Indian Railways have download millions of times, a super app that offers the services of many apps could allow users to quickly access information and perform a variety of tasks without downloading all apps.
The availability of a single app should also make the railways’ digital services more accessible to a wider range of users, by eliminating the need to browse for multiple apps.
