Indian Railways is installing a Real-Time Train Information System (RTIS), develop in collaboration with the Indian Space Research Organisation (ISRO), on locomotives “for automatic acquisition of train movement timing at the stations, including that of arrival and departure or run-through”, the Ministry of Railways said in a statement on Friday.
“Real Time Train Information System (RTIS), develop in collaboration with ISRO, is being install on the locomotives for automatic acquisition of train movement timing at the stations, including that of arrival and departure or run-through.
Ministry of Railways Said :
The Ministry said that RTIS will give mid-section updates with a periodicity of 30 seconds.
Ministry of Railways Said :
RTIS devices have install for 2,700 locomotives in 21 electric loco sheds.
As part of Phase-II roll out, 6,000 more locomotives across 50 loco sheds shall be covered by utilising ISRO’s Satcom hub.
Ministry of Railways Said :
The newly launch Chatbot of Indian Railway Catering and Tourism Corporation Limited (IRCTC) is getting remarkable response from the train passengers during the beta launch as over 1 billion people have used it, a senior IRCTC official said.
The official said that the new conversational and convenient feature to book railway tickets enables customers to interact with the system via voice, chat and click-based system.
Additionally, the system requires no passwords and works based on the One Time Password (OTP).
The official also told that the technology is powered by CoRover, a conversational AI Platform which is being used by more than 1 billion users.
“In our constant pursuit to enhance the user experience, leveraging new age technologies, we are today taking a giant leap. Now, passengers can book their train ticket in a conversational manner, leveraging our AI Virtual Assistant, AskDISHA 2.0, powered by CoRover, the Conversational AI platform, used by more than 1 billion users.”
The improved Virtual Assistant, AskDISHA 2.0 has many features like booking tickets, checking PNR status, cancelling tickets, changing boarding station, checking refund status and answering queries like Tatkal timings.
The official further informed that this is a landmark step towards enhancing the passenger experience.
Ministry of Railways official said :
The senior official also estimate that at least 25% of clients will be switching to this option in the future.
The new avatar of IRCTC’s Chatbot AskDISHA 2.0, aims to help users get authentic, correct and instant answers to their queries.
As it will not just save time and enhance the user experience, but will also help them in doing end-to-end real time transactions, the official said.