Telecom Regulatory Authority of India (TRAI) offers a Do Not Disturb (DND) app that lets users block spam calls and texts. But, the Android version of the app seems to be buggy for most users, as indicate by the majority of reviews on the Google Play Store.
At a recent event organise by Truecaller, TRAI secretary V Raghunandan said that the telecom regulator is working on fixing the technical glitches face by consumers when trying to use the DND app.
As per PTI, TRAI seems to have hire an agency to fix the existing issues and most bugs on Android devices have “addressed to a large extent” and it is trying to make the app work with all Android devices by March 2024.
In September 2022, it was said that Apple had remove TRAI’s DND app from its App, four years after it got into a battle with the telecom regulator since the app ask for permissions to call logs and messages.
But, TRAI seems to be working with Apple to make the app compatible with iOS devices once again.
V Raghunandan also said that the app has help reduce the number of spam calls and SMS since its launch in 2016.
According to Truecaller CEO Alan Mamedi, the app has somewhere around 270 million users in India, who report an average of 5 million spam calls every day.
Android users can currently download TRAI’s DND app from the Google Play Store.
When install, the app requires users to log in by entering their phone number and the corresponding OTP, following which their number will automatically be adds to the Do Not Disturb list.
As this may prevent most unwant spam calls and texts, if users still get calls, they can use the app to report and file a complaint to their telecom operator.