A platform to report suspect communications of cyber fraud, Chakshu portal was launch by the government of India. The portal was created alongside the Digital Intelligence Platform (DIP) which will be use for real-time intelligence sharing and coordination between all the stakeholders.
The Chakshu portal can be use to report phone calls, SMS, and WhatsApp messages that appear to be fraudulent.
Both of them are part of the Sanchar Saathi portal which was launch for the public in May 2023.
What is Chakshu Portal?
The Chakshu portal was unveil by the Union Minister of Communications, and Electronics and Informational Technology Ashwini Vaishnaw as an initiative by the Department of Telecommunications (DoT).
Announce it in a post on X (formerly known as Twitter), the official account of DoT said :
“This initiative targets telecom resource misuse and strengthens citizen protection against cyber frauds.”
Today, Hon'ble MOC @AshwiniVaishnaw, in presence of Hon'ble MOSC @devusinh unveiled the Digital Intelligence Platform & Chakshu on Sanchar Saathi.
— DoT India (@DoT_India) March 4, 2024
This initiative targets telecom resource misuse and strengthens citizen protection against cyber frauds.#CyberSecurity pic.twitter.com/Dp64ee8Pzn
The Chakshu portal is not meant for financial fraud or cyber crimes that have already committed.
Victims of such crimes should report it to the cyber crime cell.
The new launch platform is aim at suspect instances of cyber fraud.
If a person receives a phone call, SMS, or a message on WhatsApp that appears to be fraudulent, then they can take a screenshot of the message and report it on Chakshu.
The communication should not be older than 30 days.
The platform said that communications relating to bank accounts, payment wallets, SIM, gas connections, electricity connections, KYC updates, expiry, or deactivation, impersonation as a government official or a relative, sextortion, and similar cases can be report.
How Chakshu Portal Works?
There is a single-page form that users need to fill out in order to report a potential cybercrime.
- First, users need to visit the portal, which can be access HERE.
- Click on Continue to report to move to the next screen.
- There, you need to fill out multiple details.
Information such as the medium of communication, category of suspected fraud, date and time, and details of the communications need to be filled out.
You will also have to attach a screenshot of the suspect communication.
It can be a message or a screenshot of the call log.
The attachment should not be more than 1MB in size.
When these details are fill in, the user will be require to fill out some personal details as well.
These include name and phone number.
At the end, users need to fill out a captcha, verify their number via an OTP, and submit the report.
When the report has substantiated, the suspect number will be ask to re-verify its details and the failure to do so will result in the deactivation of the number.
